Returns & Exchanges
At Alpinestars, we are committed to your satisfaction and offer a 30-day return window for all premium technical apparel and gear in its original, unused condition. We aim to make the exchange process as seamless as your ride to ensure you have the perfect fit for your next adventure.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached and include the printed return authorization form inside the box.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided through our portal to the outside of your package, ensuring any previous shipping labels are covered.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of receipt.